Categories of Processed Personal Data and Purposes of Processing Personal Data
Shared personal data will be processed to fulfill the requirements of the services provided, the contract, and the technology, to improve our products and services; to provide information to prosecutors, courts, and relevant public authorities on public security matters and legal disputes, upon request and as required by law; to offer a wide range of opportunities to our members or share them with legal entities or institutions that can provide such opportunities; and to analyze advertising preferences. This will be processed in accordance with the Personal Data Protection Law No. 6698 (KVKK) and its related secondary regulations.

Data Retention Period
Personal data shared directly on the website will be stored for the duration of the interaction.

How Personal Data Can Be Processed
In accordance with the Personal Data Protection Law No. 6698 (KVKK), personal data shared with City Line İnş. Emlak Tur. Tic. ve San. Ltd. Şti (Serenity Queen Hotel) can be collected, recorded, stored, modified, rearranged, or processed in any way, either fully or partially, automatically or manually, as part of any data recording system. Any process conducted on data within the scope of the KVKK is considered "processing of personal data."

Information About Third Parties or Organizations to Whom Personal Data May Be Transferred
For the purposes mentioned above, personal data shared with City Line İnş. Emlak Tur. Tic. ve San. Ltd. Şti (Serenity Queen Hotel) may be transferred to the following entities: main shareholders, shareholders, advertisers, domestic/foreign subsidiaries, member companies using City Line İnş. Emlak Tur. Tic. ve San. Ltd. Şti (Serenity Queen Hotel)’s infrastructure, and others related to the services provided, such as business partners, service providers, and foreign and domestic organizations. In case of binding legal requests, your data may be shared with official authorities as part of our legal obligations. The regulations regarding cookies used for advertising purposes are in the “Cookie Policy of City Line İnş. Emlak Tur. Tic. ve San. Ltd. Şti (Serenity Queen Hotel)” and are a part of the “Privacy and Personal Data Protection Policy” you are currently reading. For more information, please click to view our Cookie Policy.

Personal Data Collected Before the KVKK Came Into Effect
There is no personal data stored on the website of City Line İnş. Emlak Tur. Tic. ve San. Ltd. Şti (Serenity Queen Hotel) before the KVKK came into effect on 07.04.2016.

Rights of the Data Subject
The data subject has the right to access their data at any time. Additionally, under the conditions set out, the rights defined in Article 11 of the KVKK and the following rights can be exercised:
• Right to Rectification,
• Right to Erasure,
• Right to Restriction of Processing,
• Right to lodge a complaint with the relevant data protection authority,
• Right to Data Portability.
When the processing of personal data involves activities where the company has a legitimate interest, the data subject has the right to object to the processing of their data, especially if the processing does not align with the legitimate interests, rights, and freedoms of the company. The company will cease the processing of data if it cannot prove that it has an overriding legitimate reason for processing or if the processing serves legal claim purposes.
If consent is given for the processing of personal data, there is a possibility of withdrawing the consent. Any requests, complaints, and suggestions regarding your personal data can be sent to our address along with proof of identity or electronically via secure signature to our company's registered email address info@serenityhotels.com.tr.

Our Address:
Konaklı Mahallesi Nergiz Sokak No 1. 07410 - Alanya - Antalya / TURKEY